Editor's note: The first article, by Peter Moses and John Moses, in this two-part series was published in June 2005's Viewpoint section. CLICK HERE to view part 1. Many companies are finding that the ...
Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...
The value (both current and proposed) of customer relationship management (CRM) initiatives must be measured through an assessment model correlating qualitative domains (i.e., people, process, and ...
Unified CRM, the third of three maturity stages for customer relationship management users, marks the next chapter in customer engagement. Customer relationship management is widely used by companies ...
NetSuite sees customers 'churn baby churn' from Salesforce.com... Business apps vendor NetSuite has stoked the fires of competition and corporate one-upmanship in the booming on-demand CRM market by ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results