With employee engagement sinking to a staggering 10-year low, cultivating an engaged and effective team is more important than ever. Data analytics have become a key part of the solution: companies in ...

Metrics miss why. Behavioral data tracks what happened, but it rarely explains why customers act or leave. Feedback loops fill in those gaps. Ask, act, announce. Closing the loop requires three steps.

In this era of ever-increasing competition and evolving consumer demands, businesses that embrace the power of feedback gain a significant advantage. Feedback reigns supreme in the modern business ...

Positive feedback loops improve operations by using employee insights. Such loops can boost retention by addressing workplace issues. Creating loops involves interviews and honest employee feedback.

Employee engagement has the potential to significantly affect a company’s success. Well-engaged employees tend to be more loyal and productive, and they are genuinely invested in the company’s ...

Forbes contributors publish independent expert analyses and insights. Scott Hutcheson teaches leadership at Purdue University. As the year winds down, leaders naturally reflect on the challenges and ...