Self checkout was sold as the future of retail, a frictionless way to grab groceries and get out the door. Instead, a surge ...

At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when a light was flashing and the customer ended up trying to steal and ...

We’ve all been there: You’re ready to buy your items in a supermarket or store and head to the self-checkout machines to complete your purchase on your own, only for the kiosk to cause trouble when ...

More shoppers are stealing from self-checkouts and what they're taking may surprise you. In a new study by Lending Tree, 27% of respondents admitted to stealing something from the self-checkout ...

Massachusetts lawmakers are pushing to regulate self-checkout machines in grocery stores, limiting them to eight per location ...

The first self-checkout machine was invented back in 1986, and since then they have been integrated into the framework of the grocery industry. These machines innovated the way we experience grocery ...

You wouldn’t think we’d need a law to protect human interaction from being programmed out of what’s considered an everyday exercise. But when it comes to checkout lines at grocery stores, that’s ...