If you've been following my series of articles here on Firehouse.com you will notice a certain pattern that seems to be focusing on building a department infrastructure to improve external and ...

As leaders, we know communication and transparency are key to maintaining a healthy company culture and building trust with our teams. We prioritize check-ins on a regular basis and we’re careful in ...

Conducting a performance appraisal or employee evaluation sheds light on employee job skills, professionalism and work ethics. Evaluations are rated based on the manager's observations, quantity and ...

Forbes contributors publish independent expert analyses and insights. Dr. Tracy Brower writes about joy, community and the future of work. The good news is that companies are hiring—but there is still ...

People are born with certain interpersonal skills, that they use every day when they communicate and interact with other people - both individually and in groups. Interpersonal skills can include ...

“No word was ever as effective as a rightly timed pause” Mark Twain I have been fascinated by how a simple pause during communication transforms relationships. This explains how our species has ...