Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. Full disclosure: I'm not the most patient person, ...
CAMDEN, N.J.--(BUSINESS WIRE)--American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., helps keep life flowing by providing safe, clean, reliable and ...
PITTSBURGH — Duquesne Light is launching a new Outage Management System designed to keep customers informed about power outages and restoration times. It has been in the works for about two years, but ...
“The sale” is important to every business. After all, it’s what keeps the doors open and the lights on. So it should only make sense that every business wants to do its absolute best to implement a ...
The advertiser paid a fee to promote this sponsored article and may have influenced or authored the content. The views expressed in this article are those of the advertiser and do not necessarily ...
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How to keep customers on your site and boost sales
Your business can't expand without customer loyalty, so it's crucial to create a smooth, efficient user experience on your ...
Hurricane season is here and CenterPoint Energy is constantly working to make our grid safer and more reliable. They’re also using new technologies to help customers stay informed before, during and ...
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