DoorDash launched Storefront, a customizable and commission-free online ordering product which enables restaurants to develop their digital presence in minutes, to support restaurants that don’t have ...

By consolidating systems and moving to direct ordering, operators can eliminate the disconnect created by multiple ordering channels, third-party marketplaces and piecemeal tech providers. This shift ...

Third-party marketplaces' inefficiencies have led to higher prices for both restaurants and customers. However, first-party orders still rely on the same inefficient delivery network without the extra ...

Swiggy’s new direct ordering pilot allows restaurants to create and maintain their own menu page link within the Swiggy app Swiggy Direct charges a base commission of 2.5% with an additional 2% ...

Google looks like it will discontinue the direct ordering option with the Order with Google button by the end of June 2024. This will impact third-party food delivery sites, such as DoorDash, GrubHub ...

Researchers from Erasmus University and KU Leuven published a new Journal of Marketing study that examines how retailers respond when suppliers establish direct channels to reach end-consumers and how ...