Many brands miss their business goals, not because they have a poor product or their marketing strategy is weak. They miss their goals because they don’t prioritize customer service. And the main ...

Cities across China are moving to scrap online ticketing systems for tourist sites that require real-name registration. Some major Chinese tourist attractions began requiring visitors to reserve ...

Spanish telecommunications company Telefónica confirms an internal ticketing system was breached after stolen data was leaked on a hacking forum. Telefónica is a Spanish multinational ...