A month after launching a new experience for Sales reps and a redesign that drew both love and hate from its global user base, the messaging app Slack is moving forward with its mission of making ...

Salesforce is taking advantage of the hype from Dreamforce 2024 to launch some new AI features for a platform it acquired three years ago: Slack. Slack was acquired by Salesforce in 2021, with lofty ...

The enhanced Slackbot launched for Business+ and Enterprise+ customers, and it operates as an AI agent that learns from ...

As we approach Salesforce Inc.’s highly anticipated Dreamforce event, it’s clear that the company is positioned at the forefront of the enterprise artificial intelligence revolution. Generative AI is ...

Salesforce on Thursday introduced a series of new features and tools to Service Cloud, with the intent of streamlining experiences between customer service agents and consumers. Service Cloud is one ...

Salesforce will expand one of Tableau’s key AI features to its core customer relationship management platform, in one of its ...