As companies increasingly use chat systems such as Slack and Microsoft Teams, other workplace tools have integrated with these messaging programs so workers can conduct business without needing to ...

Slack empowers companies to provide exceptional customer service by strategically deploying tools, expertise, and information. However, optimizing this process has traditionally required manual effort ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--Espressive, the pioneer in artificial intelligence (AI) for enterprise service management (ESM), today announced an integration with Slack, enabling enterprises ...