As Facebook and other social networks have grown in popularity, businesses have started looking for ways to leverage them within the enterprise. The result: an influx of social software companies ...

Sprout Social earns G2's 2025 Best Software Awards for nine consecutive years, recognized in seven categories for customer satisfaction. Sprout Social, a leading provider of cloud-based social media ...

Case studies in using social with UC to find, reach, and collaborate, which in turn leads to business process improvements. As consumerization of IT continues its momentum, more and more companies are ...

SAP on Wednesday made a series of announcements meant to define itself as a major player in the enterprise social software market with a superior approach to rivals such as Salesforce.com. A new ...

At Lotusphere 2008 in Orlando this week, the two key topics were Unified Communications and Social Software, also called Social Media. Since I always write about UC, I thought I would change gears and ...

IBM is putting its social-networking strategy to a live test with developers and partners by rolling out a set of social-networking tools those two groups can use to collaborate. Both platforms, which ...

In a great IT industry irony, ESN (enterprise social networking) software, designed to boost interaction and collaboration, is often ignored by users and ends up forgotten like the proverbial ghost ...