It's Easy to Lock Your Social Security Number and Protect Your Identity. Here's How

When you lock your Social Security number, a company looking to verify your SSN won't be able to verify your identity, ...
CNN

Social Security’s telephone customer service sucks, acting leader admits. Many senior citizens agree

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how bad we suck on ...
NPR

Efforts to shrink Social Security's phone wait times are putting a strain elsewhere

The Social Security Administration (SSA) recently reassigned a small share of its field office employees in an effort to bring down lengthy wait times for the agency's national 800 phone number.
The Washington Post

Social Security scraps far-reaching cuts to phone services after Post report

The Social Security Administration late Wednesday abandoned plans it was considering to end phone service for millions of Americans filing retirement and disability claims after The Washington Post ...